What to do when movers are late? - TB Moving & Storage NYC

What to do when movers are late?

Get a free moving quote

    Moving can be unpredictable. Apart from requiring a lot of preparation, moving is also rather stressful. Therefore, mistakes can easily occur. All the moving stress will influence your judgment and more often than not, things can go wrong or rather, not everything will go according to plan. That isn’t the reason to worry, however. The first rule to moving is that you have to be adaptable. You need to be calm and able to think of efficient and innovative solutions on the spot. Time is of the essence. Furthermore, you’ll be able to get through the moving process that much easier if you hire the help of professional movers, like TB Moving & Storage NYC. However, that’s still no guarantee that everything will be in order. And the most annoying thing that can happen is that the movers don’t come in time. What to do when movers are late?

    when movers are late
    When movers are late, you have two options: get annoyed or get busy. Therefore, you need to try to make the best of the situation.

    When movers are late, you need to keep a cool head

    As we said, when you’re moving, you need to be adaptable. Moving from NY to NJ requires a lot of patience and preparation New York City is a big city. It’s notorious for its traffic jams, so it’s important to keep an open mind. A certain degree of understanding needs to be present in your head. However, there are certain things you can do as time passes. In order to keep distracted and to give your movers some time, you should:

    • stay calm and collected
    • check that everything is packed and ready to go 
    • go through your house and make sure you didn’t forget anything
    • check your contract and make sure you have the time right
    • call your movers and check what’s going on

    We suggest you take this time and use it well. Make sure you tie up all the loose ends. The important thing is to keep yourself occupied. Double-check everything and be certain that you’re ready. Residential movers NYC are surely on your way. It’s imperative for you not to lose your temper and keep a cool head

    If movers are not all that late, you shouldn’t be all that mad

    angry man on the phone
    Don’t overreact. If your movers are not that late, you should keep an open mind and try to rise above the situation.

    You need to consider a lot of the factors here. The first one is: How late your movers are. If they arrive within 15 minutes from the time you’ve agreed on, the only fair thing to do is to accept it and move on. Of course, you could comment to ease your soul, but what good would that do? Fortunately, you’ve put that time to good use and you’ve made sure that everything else is okay. Such a short delay of 15 minutes won’t make that much of a difference.

    However, you shouldn’t forget that you paying for this service. Our packers and movers NYC are there to reduce the moving stress, not to add to it. Therefore, it’s perfectly okay if you want to complain to the moving company. However, don’t expect to be taken seriously if you’re complaining about a 15 minutes delay. Remain cool all the way.

    When movers are late, you’re well within your rights to complain

    If the movers are late more than half an hour, that is a good reason for you to complain. After all, you’re paying for the service and you want your service provider to come through. Furthermore, there is usually contract signing involved when it comes to moving. The moving company that you’ve signed with has an obligation to dispatch the team of movers on time. You want movers to be efficient and conscientious. If they’re late, that’s not a good sign. After suspending your disbelief for half an hour, it’s time to take some action.

    Call your Chelsea movers now. See what they have to say. Explain the situation you’re in and ask about the movers that are late. If they tell you that they’ll be here in about 15-20 minutes, wait patiently. However, if they’re going to be late for more than a couple of hours, or even worse, not arrive at all that day, you’re going to need to rearrange your schedule. You won’t be moving today. If such is the case, you have the right to ask your moving company for a discount.

    Being late could be a gateway to an unpleasant moving experience

    angry man
    There is no use in getting upset. It will only lead to more trouble.

    Finally, you should consider the attitude of the movers when they do arrive. If they’re apologetic and have a good reason for being late, you may consider being understanding. After all, we all make mistakes. This is, of course, given they are not more than a couple of hours late. However, if your movers act like nothing’s wrong, this can be rather irritating. Furthermore, if they keep up the unprofessional behavior, you should put one foot down.

    The worst-case scenario would be if, in addition to being late, the movers act neglectfully towards your belongings. Furthermore, it can lead to more serious problems and you might get your things lost. You want to put an end to this while you still can. You don’t want to be a part of the moving scam. Contact FMCSA and ask for advice. They’ll know what you should do and can help you.

    Think on your feet

    In the end, anger won’t get you far when movers are late. Chances are that you won’t accomplish anything by arguing with unpleasant movers. If you’re not in a hurry, unpack for the night and visit all the places you love in your old town. You won’t have much time for that when you move. However, if you can’t let the grass grow under your feet, reach out to other local movers NYC. Many moving companies offer great last-minute deals. Look for alternative solutions and remember – nothing is worth getting too upset about.

    Latest Posts


    Areas We Serve


    • Borough Park
    • Brooklyn Heights
    • Bushwick
    • Carroll Gardens


    • Clinton
    • Chelsea
    • Upper East Side
    • Upper West Side


    • Long Island City
    • Astoria